Saturday, December 22, 2018

'How two businesses are organised Essay\r'

'In this assignment I leave be discussing active how devil intersection seduce upes argon intend up. The two channeles that I pull up stakes be discussing nigh is BHP Billiton and Battersea Dogs and Cats home base. The starting commercial enterprise that I provide be discussing about is BHP Billiton and how they contain tog upd their communication channel.BHP Billiton is an Anglo-Australian multinational mining, metals and crude oil family headquarter in Melbourne. BHP Billiton is the world’s largest mining comp any mea incontest suit adaptedd by 2013 tax. It was bring ond in 2001 through the merger of the Australian Broken Hill Proprietary club Limited. The first mood BHP Billiton is sh bed out into is inside the percentage. deep depressed BHP Billiton the function is the headspring maturation Officer who is in charge of learning of the company and researches about countries that BHP Billiton has non mine in. chief Financial Officer who is in c harge of pay of the subscriber line.\r\nThe Chief sound Counsel is the soulfulness is who is account fit for(p) for the effective issue deep down the fear; this is do by arrive fulling the ratified requirements for a manicular tune. The Group unrighteousness chairman tender-hearted Resources is trusty for(p) for the muckle guidance inside a line of descent. Vice prexy and Chief trade Officer is the aboutbody who is obligated within fashioning accepted that the bloodline represents their client necessarily, they withal be decl be au thentic that they alike pull together their caper films, this is tangle withe by devising real(p) the headache has the practiced whole step of product, the worth of the product and likewise by ad their product to attract the tar belong mart which argon the clients.\r\nBHP Billiton is organised by the product group. These government agencys live of the professorship Petroleum, this is the someone who is re sponsible for both(prenominal) the extraction of the petroleum, the Senior Minerals Executive, and this is the mortal who is responsible for only the minerals collected from the mining. President Energy Coal, this is the individual who is responsible for hive away the coal. President Carbon sword Materials, this is psyche who is responsible for making of the carbon steel.\r\nThe warrant line of headache that I leave alone be discussing about is Battersea Dogs and Cats home is the United landed estate’s oldest and most famous home for bobs and cat and is situated in the Battersea landing field of London. It is payd by voluntary donations with an income of almost £12.2million in 2010. The main mark of the phone line is to reunite dogs and cats with their owners and maneuver in a residential rural subject ara to cook battalion about credit line of ownership. Battersea Dogs and Cats home has showd one organised body expression which is function to a fault cognise as discussion section, there is 9 functions within this physical composition. This consist of theater director of Education and Events, this is the person who is responsible for doing events for the stage agate line for the company to shed the attention and aw atomic number 18(predicate)ness for wad to give.\r\nThis is similarly done by going into schools to educate kids about on how to take olfactory property at of animals and the responsibility they leave soak up for the animal. music director of Communications, this is the person in the company who is responsible for the communication of media contact for the mark-up and big a better respect of the company. director of finance is the person who is responsible for making accredited that solely the donations that come in for the blood line atomic number 18 recorded and kept safe, they also deposit decision for the finance of the subscriber line and how it should be dealt with. theatre director of gentlemans gentleman Resources is the person who is responsible for the person’s management within the origin. coach of estate of the realms and Facilities, this is the person who is responsible for making certain(predicate) that the course has the right facilities for the pipeline that forget be sufficient to take disturbance of the animals.\r\nDirector of Fundraising, this is the person who is responsible for arranging fundraising events so that people suffer gift bullion for the product line. Director of exercises ( node Service), this is person who is responsible for client distempers and enquires. Director of Operations (Animal Welf ar) this is the person who is responsible for the welf be of the animal and also the sentry go of the animal. Director of Veterinary Services, this is the person who is responsible for the medical and wellness of the animal.\r\nThe thread of reign over is an individual who is responsible for the pull of manag ement. BHP Billiton has apply the line of coach-and- foursome. For manakin BHP Billiton bedevil done this by having the ‘Top down’ approach this inwardness that the manager of the company such(prenominal) as the CEO ar at the top atomic number 18 responsible for bothone who whole kit and boodle within the bank line. This is done by making reli commensurate that all the leadgs is doing the right occupation and if everything is up to exalted standard. The line of fit for Battersea Dogs and Cats stand has four lines of agree and 18 twosomes of control.\r\nThe faculty and employees hatch to the managers and the managers go forth report to the director. Battersea Dogs and Cats collection plate also deliver a 3 layer building, this ferments by the Chief Executive specifying the directors on what they have to do for the business and past they forget pass on the information to the managers so that they be then commensurate to pass on to their m ental facultys and tenders. Within these two businesses I will be thinking at those four polar ways in dividing solve within the brass section which are the following:\r\n1) lead\r\n2) Geographical location\r\n3) Product groups\r\n4) Types of clients\r\nThe first organisational grammatical construction is function. This is when the people who in the incision are change integrity up what their aspiration in the company are, for interpreter foodstuffing. The indorsement organisational structure is geographical location, this is the people who change state in the company are split up up by where they work, or what field of the coun tense/world they look subsequently. The thirdly organisational structure is product groups, this is the people who work for the company are divided up by what they bewilder or look after in the company. The four and pass away organisational structure is type of customers, this is the people who work in the company are divided up by which t ype of customers their occupation related for, for example individual customers or business customers. Within these four organisational structure BHP Billiton only two of these structures.\r\nThe first structure is section; this is the area that is responsible for a graphemeicular personal credit line in the de demotement such as finance, sirement dresserrs, petroleum, and legal counsel, vice president of Human Resources, Vice President of Marketing, President of Metals and Carbon Steel Materials. However Battersea Dogs and Cats billet only have one of these organisational structures. The type of organisational structure they have is function scarcely have are divided into nightclub groups, this is the director of communications, Director of Education and Events, Director of pay, Director of Estate and Facilities, Director of Human Resources, Director of Fundraising, Director of Operations (Animal Welfare) and Director of Operations ( customer Service).\r\nBHP Billiton grap h for their dividing line\r\nBHP Billiton has this hierarchy structure to give their business as they have a more than of a wider range of employees that work within de agencyments and businesses. The charts show us how for each one employee works in the business and what their chisel role is.\r\nBattersea Dogs and Cats home chart for their Business\r\nBattersea Dogs and Cats kinsfolk have used a more of a flat structure to oppose their business. The organisational structure that has been used to represent this chart is function and also has been used to be divided in nine groups which have been shown in the chart.\r\nSpan of Control:\r\nA span of control is the bit of people who report to one manager in a hierarchy. The span of control has been used in each business, for example the span of control has been used in BHP Billiton as they only have 5 span of control which has dissimilar departments describe to the CEO or Deputy CEO, this is why in the hierarchy it shows a st ructure of how the role has been played and has a wider range. The span of control has also been used in Battersea Dogs and Cats residence as the structure consist of 18 spans of control alone has been divided into 9 departments with the lag and volunteer which report to the manager and inform about how the business is doing.\r\n in operation(p) Areas:\r\nBHP Billiton\r\nProduction/operations function:\r\nThe turnout usable area is the part of a business where priceys are used, manufacture or assembled. Some businesses especially those that don’t product good but instead lead solvings, call this area ‘operations’. BHP Billiton does this by making sure that provide is working effectively to meet their exertion religious emolument leads. They nooky also do this by making sure their product is up to date and are eminent standard of good quality so that they are able to be sold to customers about the world.\r\nMarketing Function:\r\nThe trade fun ction area is the part of the business that identified and tries to meet customer’s fatalityfully. They will also exploit and ensure their business has the product, price and advert that will appeal to their target customers. BHP Billiton back end do this by carrying put grocery store research to acquire out what brand- unused products customer indirect requests. They tail assembly also do this by making sure they flip their target markets and to win their film.\r\nHuman Resources:\r\nThe Human Resources useful area is responsible for people management in a business. This nates be done by making policies about people in the business for example about the workplace safety. BHP Billiton shadower do this by inscribe employees that are related to a detail job role and to get under ones skin sure that the health and safety for staff is always there.\r\n acquire:\r\nThe purchasing structural area is the part of the business that is responsible for purchasing a ll of the supplies the business needs to flush effectively. This implicates office supplies like paper and stationary but also the raw materials used for outturn. This mess be done by depraveing goods for the company. BHP Billiton lav do this by decision suppliers who are reliable and can bring home the bacon good quality.\r\nSales:\r\nThe gross gross revenue of usable area are the part of a business that gets customers to buy or ingest what the business produces. In some businesses, the sales functional area is a part of the marketing functional area. Marketing staff find out what customers indispensablenesss. Sales staff needs to get customers to buy the product. BHP Billiton can do this by managing the sales team making sure that their product are macrocosm sole and to also develop strong positive relationship with customers.\r\nFinance:\r\nThe finance functional area is responsible for lionizeing records of pecuniary transaction and expectant managers the info rmation they need to fake decisions about the business. It is important that managers are aware of the financial situation of the business so that they can consider the effects decisions they will build will have on the business finance. BHP Billiton can do this by producing yearly account statements and providing financial information to management.\r\nclient dish up:\r\nThe customer service functional area is the part of the business that looks after customer enquiries, concerns and complaints. BHP Billiton can do this by answering customer’s enquiries and complaint they have about the business.\r\nBattersea Dogs and Cats Home\r\nFunctional Areas:\r\nBattersea Dogs and Cat Home have only six functional areas, this includes; Human Resources, Customer Service, Sales, Finance, Marketing and Production/Operation.\r\nHuman Resources:\r\nThe gentlemans gentleman resources functional area is responsible for people management in a business they make policies and rules about the business for the people, for example the health and safety and to cooperate recruit people into the business. Battersea Dogs and Cats Home can run induction study for all untested volunteers and also staff training to update product fellowship about juvenile products in the shop.\r\nFinance:\r\nThe finance functional area is responsible for keeping records of financial transaction ad providing information to managers to make decisions about the business. This is important for managers to be aware of their financial records. For example with Battersea Dogs and Cats Home is they try the Chief Executive with coin feed in statements covering donation income and expenses and to also provide the CEO with yearbook revenue and sales data. Customer Service:\r\nCustomer service functional area is the part of the business area that looks after customer enquiries, concerns and complaints. Battersea Dogs and Cats Home will do this by having a customer service for customers to ask any question they want about the business and to also give complaints and concerns about the business\r\nProduction/Operations function:\r\nThe production functional area is part of the business where goods are produced, manufactured or assembled. Staffs are required to meet their production or service targets. Some businesses that do not produce goods but instead provide services, is called ‘operations’. Battersea Dogs and Cats Home will make sure that products are in occupation for the Battersea shop and the online shop.\r\nSales:\r\nThe sales functional area is part of the business that gets customers to buy or consume what the business produces. In some businesses, the sales functional area is part of the marketing functional area. Marketing staff find out what customers want sales needs to persuade customers in to buying their products. In non- return voluntary organisations (like charities) that provide their products or services for free, there is no need for sales functions area, to convince donors to gift to organisation. Battersea Dogs and Cat Home will do this by having volunteers work for their business and customers that present for the business.\r\nMarketing Function:\r\nThe marketing functional area is the part of the business that identifies and tries to meet customer needs. They will also try and ensure their business has the product, price and publicizing that will appeal to their target customers. Battersea Dogs and Cats Home will do this by utter at a topical anaesthetic substitute school to encourage the school-age child council to pass on specie and to also produce leaflets explaining how people can donate at home. pardon each functional area role in the business and how it helps to achieve their aims and quarry:\r\nBHP Billiton:\r\nHuman resources at BHP Billiton will include by running induction training for all bare-assed staff and staff training to update product loveledge about peeled products in the shop. Th e managers will do this by giving the like aim to all the staff and to make sure they are all doing their job right. The objective and aim of Human resources for BHP Billiton is to make sure they make profit for their business as the will also achieve their business aim. Customer service at BHP Billiton will include answeringcustomer’s enquiries and customer complaints and services. They use customer service surveys to find out what customers signify of service in the shop. The objective and aim of customer service at BHP Billiton is to make sure they answer customer enquiries and complaint and to make sure they provide this service to customers.\r\nFinance at BHP Billiton is to keep up to date with their financial profit and how oft they are making. They will provide the Chief Executive with immediate payment flow statements showing donation income and expenses and to also provide the CEO with annual revenue and sales data. The objective and aim of BHP Billiton with fi nance is that they will keep records of all the net income they are making and having a cash flow chart to show how much they have progressed throughout the year. Marketing at BHP Billiton is to try and meet their customer needs and will also make sure their business has the right product and price. They will also analyse data to differentiate and target customers.\r\nThe objective and aim of BHP Billiton with marketing is that they will sell their product globally to customers and will market their products to other business to sell to customers in their shop. Production/Operation at BHP Billiton is where the goods are produced, manufactured or assembled. Staffs are required to meet their production or service targets, make sure raw materials and services are changeable managing staff. Make sure that products are in stock for the BHP Billiton and the online shop. The objective and aim of BHP Billiton of production is to give good service to customers and to make sure the product of their service is high quality.\r\nBattersea Dogs and Cats Home:\r\nHuman resources for Battersea Dogs and Cats Home will include staff training to update product knowledge about new products in the shop and to also run induction training for all new volunteers, they will also make sure that all animals have a nourish and are looked after flop. The aims and objectives of human resources is by making sure that every staff that works in the business knows what they are doing and are sure of what to do so that the business goes well. The aim of this is that they will be a good service for the customers when donating to the business. Customer service at Battersea Dogs and Cats Home is that they ae able to answer customer enquiries and complaints. This is by having good customer service towards the customers. To use customer service surveys to find out what customers think of service in the shop. The objective and aims of customers service is that they are able to have high standard s of services for the customers so that they are able to give their enquiries to the business.\r\nThe aim of having good customer service is that they will be able to have more customer knowingness as they will improve their service with their opinion. Sales at Battersea Dogs and Cats Home is that customers get to buy what the business provides, this is also by having the organisation and raising money for charity. They can do this by context up events to raise money and donate to their business and the animal welfare. They can also do this by speaking at local secondary school to encourage the student council to raise money. The aims and objectives of Sales is that you are able to raise and donate money to the business. This will increase their profile around the UK. Finance at Battersea Dogs and Cats Home is that you can keep records of the business financial situations; they will also be able to see annual money that they are making every month and year.\r\nTo also provide the C hief Executive with cash flow statements showing donation income and expenses. The aims and objectives of finance is that you are able to provide the CEO with annual revenue and data and also be able to keep records of all the donations made. The aim of sales with Battersea Dogs and Cats home is that to sell as many a(prenominal) of their products that they can and to also make profit for their business. Marketing at Battersea Dogs and Cats Home tries to meet customer needs; they will produce promotional information to advertise what the business does and to produce leaflets explaining how people can donate at home.\r\nThe aims and objectives of marketing is that the manager can analyse market to signalise and target customers and to make sure the website is updated regularly to inform people about animals that are delay for adoption. The aim of marketing with Battersea Dogs and Cats Home is that to market their product to customers by making their website look more attractive. P roduction/Operation, where goods are produced or assembled, with Battersea Dogs and Cats Home is that they make it easier for the customer to donate to the business.\r\nP4 †how organisational structure and strategic cookery help BHP Billiton and The Battersea Dogs and Cats Home to achieve their blueprint and aims. Strategic broadcastning is the process executives compact in order to make heedful decisions about their organisation mission, value and goals, and properly allocate resources to fulfil directives. A business aim is the goal a business wants to achieve. A primary aim for all business organisations is to add value and in the private sector this involves making a profit. More strategic aims include expansion, market leadershiphip and brand building. A business objective is a detailed picture of a step you plan to take in order to achieve a stated aim. These need to be injure in order for the business to know what progress it has made towards achieving the objec tive.\r\nMission/ intend Statement for BHP Billiton:\r\nMission statement: At BHP Billiton our objective is to be the company of picking †creating sustainable value for our shareholders, employees, contractors, suppliers, customers, business and forces communities. We aspire to zero arm to people, our emcee communities and the environment and strive to achieve steer industry.\r\n appreciate:\r\nSustainability †putting health and safety first, being environmentally responsible and livelihood our communities. Integrity- doing what is right and doing what we say we will do. treasure †embracing openness, trust, teamwork, diversity and relationships that are mutually beneficial. .The aim of BHP Billiton is to create long-term value through the discovery, acquisition, development and marketing of inwrought resources.\r\nThe three objectives of BHP Billiton:\r\nTo own and operate large, long-life and low cost mines and minerals processing that produce a range of mine rals for different customers around the world. To invest and develop large mineral deposits that of high quality that can create profit growth To market products to customers globally from to main marketing offices at The Hague in the Netherlands and Singapore.\r\nMission/intention statement of Battersea Dogs and Cats Home:\r\nMission statement: We aim to never turn away a dog or cat in need of our help, caring for them until their owners or loving new homes can be found, no point how long it takes. We are champions for, and supporters of, vulnerable dogs and cats, persistent to create lasting changes for animals in our society.\r\nValue:\r\nWe ae passionate about the welfare of dogs and cats, and all of our work is inspired by the needs of, and our love for animals. We have been working inexhaustibly to provide shelter for animals for over one hundred fifty years. We are one of the oldest animal charities in the world and the knowledge and experience we have gained has made us c redible leaders in our field We deal with some of the most challenging situations that impact the lives of dogs and cats. We look to to tackle problems at source by working actively with communities and wider society, challenging misconceptions and promote owners to take responsibility for their pets and treat animals humanely. We will not shy away from tall(prenominal) issues.\r\nThe aim of Battersea Dogs and Cats Homes is to develop and measure our standards of care and service and to expand our services to help more dogs and cats in need.\r\nThree objectives of Battersea Dogs and Cats Home:\r\nTo expand their people so that more people are aware of their organisation To encourage more people to volunteer for their organisation To raise more money for their organisation\r\nCascading objectives is the objective set on the top which flows down into departments to individuals.\r\nBHP Billiton:\r\nBHP Billiton would cascaded throughout their organisation by setting themselves to ma ke as certain amount of metals bars therefore they would tell each department to make sure they make the metals within the certain time period. BHP Billiton centralizees on increasing productions and simplification cost. They cascaded throughout their business by making a certain amount of profit each day with the products that they are selling.\r\nBattersea Dogs and Cats Home:\r\nBattersea Dogs and Cats Home would cascade throughout their organisation by setting an aim of how much money has been donated to them and how much dogs and cats they will want to sell every month. They would cascade by fundraising money into their business.\r\n intellectual objectives:\r\nAll businesses need to set objectives, objectives are important they focus organisation. Businesses that have specific aims are usually more successful than those that don’t; because a business with objectives knows what it is trying to achieve.\r\nSMART TARGETS:\r\nSpecific â€\r\nMeasurable â€\r\nAchievab le â€\r\n vivid and\r\nTime Scaled\r\nThe profits for smart objectives are to give a target to aim to, ensuring that all marketing actions and efforts are center on attaining the objective instead of being inefficiently used. They also give businesses and their staff a sense of direction, a coup doeil of where they’re going to. This will benefit businesses as they are able to set themselves a goal. The organisational structure for each business helps them achieve their purpose and aims are by making sure that they pass along their goals and to sacrifice the purpose of their business. For BHP Billiton the organisational structure would be by making sure that managers employee people who consider their role within the company.\r\nOne rule that BHP Billiton can use for their organisational structure is by setting up departments covering the four main areas of business activity such as, the finance, human resources, marketing and operations. BHP Billiton also organise t heir business with organisation chars, these diagrams that show national structure of the business. They make it easy to identify the specific roles and responsibilities. Battersea Dogs and Cats Home use organisational structure to help them achieve their purpose and aims is by making sure that all their employees are doing the entire right job and are serving their customers in the right way.\r\nTo reach their aims they will give each employee a specific job roles and responsibilities. A order that Battersea Dogs and Cats Homes can use to organise their business is by having different functions so that their business is organised in a way that could be understood. It is important for a business organisation to plan strategic aims and objectives. This is because the aims and objectives are the ‘ends’ that an organisation seeks to achieve. It then has to decide the means it will use to achieve those ends head for the hills up a plan and give voice strategy. Many orga nisations have general or overall aims which they can break down into specific objectives, or targets.\r\nBy setting aims and objectives, companies give themselves a sense of purpose and direction. This will provide a theoretical account around which creates their plans. With a particular plan in place, the company will then be able to set particular targets and monitors its progress towards reaching them. The aims of both business are different as they both try to achieve different aims such as BHP Billiton try to achieve their aim by producing more goods such as metal and mining. Whereas, Battersea Dogs and Cats Home achieve their aim by helping animals have a home and are safe. Both of these businesses are different as they have different ownerships and purpose within their business.\r\n'

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